Shipping and Delivery Policy

This Shipping and Delivery Policy applies to all orders placed through mybedroom.in.

For the purpose of this policy, “My Bedroom”, “we”, “us” and “our” refer to the My Bedroom brand. Billing, invoicing, payment processing and statutory compliance may be carried out through the authorised operating entity of My Bedroom.

1. Delivery Locations

My Bedroom currently delivers only within India. We do not offer international shipping at this time. Delivery availability may vary based on the product, serviceable pin code, logistics partner and delivery location.

2. Order Processing Time

Orders are generally processed and handed over to our delivery partners within 0 to 10 business days from the date of successful payment confirmation.

For made-to-order, customised, bulk, special-size or high-volume products, dispatch timelines may be longer. In such cases, the estimated delivery timeline will be communicated during order confirmation.

3. Delivery Timeline

Delivery timelines depend on the delivery location, product availability, product type, order size and courier or transport partner serviceability.

While we make reasonable efforts to deliver orders within the estimated timeline, delivery may be delayed due to remote or non-serviceable locations, courier or transport delays, weather conditions, public holidays or local restrictions, operational or logistics issues, or force majeure events beyond our control.

My Bedroom is responsible for handing over the shipment to the courier, transport or logistics partner within the applicable processing period. Once dispatched, delivery is subject to the service timelines and operational conditions of the respective delivery partner.

4. Delivery Address

All orders will be delivered to the address provided by the customer at the time of placing the order. Customers are responsible for ensuring that the delivery address, pin code, contact number and recipient details are complete and accurate.

My Bedroom shall not be responsible for delivery delays, failed delivery attempts, additional delivery charges or return of shipment caused by incorrect, incomplete or unreachable delivery details provided by the customer.

5. Delivery Confirmation

Once your order is dispatched, you may receive order updates through SMS, WhatsApp, email or phone call using the contact details provided at checkout. For certain products, delivery confirmation may also be shared after successful delivery.

6. Delivery Inspection

Customers are requested to inspect the outer packaging at the time of delivery. If the package appears visibly damaged, tampered with, or incomplete, please inform the delivery person and contact My Bedroom customer support within 48 hours of delivery with clear photographs or videos.

For damaged, defective or incorrect products, please refer to our Cancellation, Return and Refund Policy.

7. Failed Delivery Attempts

If a delivery attempt fails due to the customer being unavailable, unreachable, refusal to accept delivery, incorrect address or any other customer-related reason, the order may be returned to us. Any additional delivery, re-delivery, return-shipping or handling charges, where applicable, may be charged to the customer.

8. Contact Us

For shipping, delivery or order-related assistance, please contact:

My Bedroom
Phone: +91 90370 22922
Email: mybedroom.website@gmail.com
Website: mybedroom.in